Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts

Wednesday, January 8, 2014

Holidays End But E-Mail Marketing Shouldn’t!



Phew! Now that the holidays are over and you are not working 70-hour weeks or planning your holiday specials, you can take it easy slow down E-Mail marketing right? Of course not! This is the perfect opportunity to keep sending E-Mails to your subscribers, showing gratitude and providing information about specials you will have later in the year, so that they look forward to those emails. Below are a couple tips to help you keep your E-Mail marketing campaigns flowing and with JamiQ’s assistance, you’ll start off the New Year with a bang!



The aftermath of the holidays are the perfect time to start your testing. What do your clients and customers want? By testing, you will be able to learn more about your subscribers earlier in the year and be able to formulate your marketing campaigns around the results. JamiQ’s Insights and Discovery feature helps you with testing. The most used words in the content that JamiQ captures are extracted and trended according to the frequency of their occurrence in the social media posts. This trending helps you discover insights into what the majority of conversations are talking about. With JamiQ, you’ll be in the know of what your customers want!

Remember to set a goal for your email campaigns, and measure and analyze the results. By using the data from last year you should be able to learn what worked and what did not for this time of the year. Do something similar or better. JamiQ helps you keep track with our It’s Your Data Feature. JamiQ lets you view every individual entry and its attributes in an interactive table. All data captured on JamiQ is kept for up to 6 months. E-mail us for the most complete social media data analysis in your local language. JamiQ will ensure you’re more successful this year than last!



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Thursday, December 19, 2013

There’s More Than One Way To Say Thank You


As the holiday season approaches, it’s important to remember: keeping customers satisfied involves thanking them for their business. Luckily, it’s easy to say ‘thank you’ through social media. By doing this, you begin to shape perceptions about your business and build a stronger reputation. JamiQ is key to helping you interact with your customers for an overall better experience for everyone involved! Below are just a couple examples of great ways to thank your customers this Holiday season!




The holidays are a great time to show thanks and offer specials and social media is a great way to do that! Social media fans love to get the scoop about things that aren’t available elsewhere. You can harness that reality with a promotion or discount, or even a useful infograph, whichever is more appropriate. JamiQ helps you reach all your fans with our Multilingual Monitoring feature. The social media is a global phenomenon that impacts everyone from every country in every language. JamiQ lets you monitor the social in any language, from any market and provides a one-click translation option for any foreign language post. With JamiQ, all your fans will feel included!

Express thanks by showing you value customers opinions and use social media to give customers the chance to offer feedback. Of course JamiQ helps you know what customers are talking about most with our Insights and Discovery feature. JamiQ captures and trends the most used words in social media posts. One of the clearest ways to show you value customer opinions and are listening is to incorporate feedback into future versions of a product or service you offer. With Social Media and the help of JamiQ, your customers will feel valued not just during the holidays, but throughout the year!



To get the help of JamiQ, be sure to visit http://jamiq.com


Find JamiQ on the web:

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Or Follow us on SinaWeibo


Sunday, June 17, 2012

How Business is Adapting to a Design Driven World


Business is changing, and PRDA can help you build bridges between information and graphic design. The economy is no longer driven by information alone, but relies heavily on graphic design now as well. Simply put- businesses with well designed materials make more money. Design is constantly changing and updating, so keeping up with what consumers want is a full time job. This is where PRDA comes in.


Design is everywhere. With social networking sites like Facebook and Twitter growing exponentially, it is crucial to have an online presence. Having a well designed brand is only the beginning. Every business, especially small business, must carry their brand across a wide range of platforms. You can hand out business cards on the street all day and still only reach a small fraction of the business that social media will bring in. The internet and social networking target your specific audience, and then reel them in with aesthetics. Graphic design may seem like art, but in reality it is extremely deliberate and strategic. Business everywhere is changing to accommodate the consumers’ appetites for instant access. The only way to be successful is to join PRDA on the social media bandwagon.


The business world isn’t the only thing that’s changing. Graphic design professionals can no longer hide behind a computer screen playing with the pen tool. Design skills and business skills are converging. Without the ability to manage both, designers will soon find themselves out of work. Find out more about how design is changing in our next blog post!

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Monday, June 11, 2012

How PRDA is Helping Business with Facebook Apps



PRDA, your total social media provider, is helping increase business with the use of apps for Facebook Pages. These are an extension of the Facebook platform where you can install third-party applications (apps) to increase interactivity. Four are always displayed under your cover image, and you can utilize up to 14 custom apps total.

Get the most out of your social media presence by using apps to link all your social media profiles together. You can link your Facebook to Twitter,  YouTube, LinkedIn, and many others. You can also link your blog to Facebook with the RSS app so fans can view the feeds in the same window. There are apps that load a functioning storefront on your Facebook page, allowing fans to buy your products without having to leave Facebook. You can also load offers and promotions, further enticing the client to buy your product/service. There are apps for polling, discussion boards, checking-in, and even apps that allow you to share presentations. If you want it on your timeline... there’s an app for that!

Carry your branding to the apps section to help users remember and recognize you in the future. Replacing basic app photos with custom thumbnails is important because apps have a prime real estate spot right under the cover photo, to the right of your profile photo. You can replace any app thumbnail with a custom photo as long as it is 111 x 74 pixels. You can also reorder the placement of these thumbnails. Put the important ones first to ensure they are seen.

Facebook users are always looking to interact. Draw potential customers into your page and ensure that your fans become repeat customers with the help of PRDA and Facebook apps.


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Wednesday, June 6, 2012

How to Connect to Your Customers with PRDA and Facebook


PRDA can help you in small but extremely effective ways. Facebook is a powerful tool that can help you connect with your customers, but you have to work hard to earn those fans. There are a few ways you can create a rapport with your customers that helps them stick around. First, and easiest, is responding to your customers on Facebook. Second is utilizing messages for Facebook pages, and third is phrasing open questions in your status updates.

It seems like common sense, but responding to your customers can be the most effective way to connect with them. Your Facebook page is there for your patrons to gather information about your company, find out about events, and take part in your offers. It is easy for your Facebook page to become one-sided, and PRDA can help you work to entice customer interaction. When customers comment on a status update, respond! Knowing you hear them will help them build trust in your brand.


Facebook recently added the ability for businesses to message their customers privately and vice versa. In the top right of your admin panel, you can see your inbox. With the use of private messaging, you can now contact your customers directly, and privately. Why is this important? You can now follow up on contest offers, send thank-yous, and negotiate problems with customers. Fans can now send complaints privately, instead of posting on the main timeline. This makes damage control much easier for you. You can even message other business pages for collaboration!


Phrasing status updates is tricky; it is easy for them to sound like sales pitches. Once your brand is established, you want customers to come back over and over again. Return business is the foundation for any successful brand, and PRDA can help you accomplish that with good social media writing. When writing status updates, make some open ended questions. Take the example above, Dove asks their customers “...what to make for dinner?” By asking a question, their Facebook fans are far more likely to respond. This interaction builds a bridge between the brand and the fan. They feel more connected, and you get a return customer!

Communication is a two-way process. Social media is as powerful as it is because both the customer and the business get to talk to each other. PRDA can help you utilize this and watch your sales soar!


Like PRDA on Facebook:
http://www.facebook.com/PRDA.Asia
Or Follow us on Twitter:
http://twitter.com/#!/PRDA_asia