Showing posts with label Singapore. Show all posts
Showing posts with label Singapore. Show all posts

Tuesday, March 25, 2014

Engage In Customer Conversations With JamiQ’s Monitor Everything Feature




For a brand, monitoring brand conversations on social media is more than just counting the number of likes or Twitter mentions.  The ultimate goal of brand social media monitoring is to understand where and how the brand consumers are engaged with the brand through social media and engage the consumers at the right moment with the right message. That’s why JamiQ provides your brand with our Monitor Everything feature!

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JamiQ knows that the foundation of social media monitoring is the ability to capture most, if not all, online conversations. Just like a search engine, the more web pages that are covered the better a service it is. JamiQ uses the world's best search engines, APIs, RSS feeds, and specially built web crawlers to monitors the social media in real-time. Our revolutionary design and relentless approach enables us to capture social media posts on blogs, forums, microblogs, news, social networks, video sites, and more. Based in Asia, JamiQ specializes in monitoring the diverse and multilingual Asian social media.

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Consumers often engage with multiple social networks simultaneously. They also cross reference messages within the social networks. On Twitter, tweets often contain links to other social networks including Youtube.com, Facebook, Instagram, Vine, and Pinterest.  This shows that when tweeting, people also share images, videos, or updates present in other social networks. By monitoring content shared across social networks with the help of JamiQ, brands can explore what content is being cross-shared and what media type is being used. Brand’s can then use these findings to construct messages in various forms that cater to different social networks. JamiQ’s Monitor Everything feature lets you know where your customers talk about you and your competitors so you can strengthen brand engagement across all social networks.

To get the help of JamiQ, be sure to visit http://jamiq.com


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It’s Your Data!


Having social media for your brand is vital in today’s world of technology. Whether you are sharing statuses, uploading photos, or generating interest for your company, social media can be a great marketing tool. As data gets bigger, more ubiquitous, and more social, you’re right in assuming that at least some of it is important to you and your business. You’re posting regularly and engaged with consumers through social media. However, with as many platforms that are available, it is often difficult to make sure you are managing all of your social media data adequately.  That’s why JamiQ helps you keep track with our It’s Your Data feature!

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JamiQ lets you view every individual entry and its attributes in an interactive table. Use the filters to manipulate the data focusing on exactly what you need. All data captured on JamiQ is kept for up to 6 months. For more advanced and detailed manipulation, all your data is available for download to Excel. Using a spreadsheet is a great way to keep track of all the data that comes in after you start using JamiQ’s It’s Your Data feature.




Social media is a must for your company. However, organized social media is even more important. JamiQ will help make sure that you are keeping up with everything that is online for your company. All social media data should be viewed through the lens of your overall business goals. Evaluate your data on the basis of how you’re doing in pursuit of those goals, and leverage this information to drive decisions about better positioning your brand in the marketplace. With the help of JamiQ and our It’s Your Data feature, your brand will be celebrating its success!
Email us for the most complete social media data analysis in your local language.



To get the help of JamiQ, be sure to visit http://jamiq.com


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Sunday, February 23, 2014

Stay Safe With JamiQ’s Crisis Monitoring Solution




One of the worst things that can happen to your brand is an online crisis that takes on a life of its own and poses a real threat to your brand reputation. It could be a negative comment from a customer that’s gone viral, an online reaction to a brand action in the real world or an accidental post by a staff member. This is why JamiQ offers a crisis monitoring solution. Social media monitoring can help avoid critical situations or help you regain control if one should occur.



Firstly, you should be using a monitoring tool to track mentions of your brand on an ongoing basis and there should be someone responsible for keeping track of it. That’s where JamiQ comes in! JamiQ knows that it’s better to be safe than sorry. JamiQ can help you set up ongoing crisis monitoring that keeps tab on all conversations taking place around your brand on the social media. When a crisis strikes, JamiQ’s expert team keeps you up-to-date on the most critical issues affecting your brand.



If a sudden peak occurs, or conversation appears to be increasing at an unusual rate, especially if it is of negative sentiment, JamiQ alerts you. It’s always a good idea to monitor conversation about your brand and respond to negative posts on a regular basis. By looking into the conversation you will have a greater understanding of why volumes have increased and can then act on it appropriately before it escalates. This is why JamiQ works for your brand around the clock to alert you before it’s too late! With the help of JamiQ and crisis monitoring, you can put out any fires before they start!

To get the help of JamiQ, be sure to visit http://jamiq.com


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Wednesday, January 8, 2014

Holidays End But E-Mail Marketing Shouldn’t!



Phew! Now that the holidays are over and you are not working 70-hour weeks or planning your holiday specials, you can take it easy slow down E-Mail marketing right? Of course not! This is the perfect opportunity to keep sending E-Mails to your subscribers, showing gratitude and providing information about specials you will have later in the year, so that they look forward to those emails. Below are a couple tips to help you keep your E-Mail marketing campaigns flowing and with JamiQ’s assistance, you’ll start off the New Year with a bang!



The aftermath of the holidays are the perfect time to start your testing. What do your clients and customers want? By testing, you will be able to learn more about your subscribers earlier in the year and be able to formulate your marketing campaigns around the results. JamiQ’s Insights and Discovery feature helps you with testing. The most used words in the content that JamiQ captures are extracted and trended according to the frequency of their occurrence in the social media posts. This trending helps you discover insights into what the majority of conversations are talking about. With JamiQ, you’ll be in the know of what your customers want!

Remember to set a goal for your email campaigns, and measure and analyze the results. By using the data from last year you should be able to learn what worked and what did not for this time of the year. Do something similar or better. JamiQ helps you keep track with our It’s Your Data Feature. JamiQ lets you view every individual entry and its attributes in an interactive table. All data captured on JamiQ is kept for up to 6 months. E-mail us for the most complete social media data analysis in your local language. JamiQ will ensure you’re more successful this year than last!



To get the help of JamiQ, be sure to visit http://jamiq.com

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Tuesday, January 7, 2014

Get In On The Latest Social Media Marketing Trends!



Social media marketing remains the most important marketing area of concern for the upcoming three years. But where should marketers keep an eye for the upcoming year? Will Facebook still remain king of the social media hill or will 2014 be the year of Twitter? Below are just a couple of the social media marketing trends to look out for in 2014. Regardless of which social media marketing trend you decide to incorporate, JamiQ is equipped to help make your brand a success!



One of the main ways that marketing is hitting social media is through consumers themselves. In the past decade, with user-generated content platforms such as Yelp, individuals have had the ability and power that comes from bypassing traditional channels to voice concerns and feedback, be it negative or positive. This is why it’s so crucial to know where your brand stands with consumers. With JamiQ, you have access to our Sentiment Detection feature, which is able to detect the sentiment of every post on the fly. The sentiment chart gives you an indicative view of the perception surrounding your brand. This allows you to react immediately when you notice a sudden change of heart. With JamiQ, you’ll always be on top of consumers opinions of your brand!

Of course, videos should continue their upward ascent in the social media marketing toolbox hierarchy. In particular short videos. YouTube shows no sign of fatigue, yet for brands, the best promises come from the rise of applications such as Vine, with its 6-seconds video capabilities, and Instagram, with its 15-seconds video capabilities complete with filters and integration within Facebook. Without a doubt, this is one trend we can expect to grow in 2014! One thing’s for sure, JamiQ’s features and solutions will make sure your brand grows too!



To get the help of JamiQ, be sure to visit http://jamiq.com

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Thursday, December 19, 2013

There’s More Than One Way To Say Thank You


As the holiday season approaches, it’s important to remember: keeping customers satisfied involves thanking them for their business. Luckily, it’s easy to say ‘thank you’ through social media. By doing this, you begin to shape perceptions about your business and build a stronger reputation. JamiQ is key to helping you interact with your customers for an overall better experience for everyone involved! Below are just a couple examples of great ways to thank your customers this Holiday season!




The holidays are a great time to show thanks and offer specials and social media is a great way to do that! Social media fans love to get the scoop about things that aren’t available elsewhere. You can harness that reality with a promotion or discount, or even a useful infograph, whichever is more appropriate. JamiQ helps you reach all your fans with our Multilingual Monitoring feature. The social media is a global phenomenon that impacts everyone from every country in every language. JamiQ lets you monitor the social in any language, from any market and provides a one-click translation option for any foreign language post. With JamiQ, all your fans will feel included!

Express thanks by showing you value customers opinions and use social media to give customers the chance to offer feedback. Of course JamiQ helps you know what customers are talking about most with our Insights and Discovery feature. JamiQ captures and trends the most used words in social media posts. One of the clearest ways to show you value customer opinions and are listening is to incorporate feedback into future versions of a product or service you offer. With Social Media and the help of JamiQ, your customers will feel valued not just during the holidays, but throughout the year!



To get the help of JamiQ, be sure to visit http://jamiq.com


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